FREQUENTLY ASKED QUESTIONSGet answers to some of the common questions we receive
Does On The Spot Chem-Dry offer coupons, specials or promo codes for carpet cleaning?
Are Chem-Dry products safe for my kids and pets?
Is Chem-Dry the same as steam cleaning?
How does Chem-Dry compare to steam cleaning?
Traditional steam cleaning saturates your carpet with an excessive amount of water filled with soaps and detergents. This process leaves you with wet carpets for 1-2 days, which creates a breeding ground for mold. Plus the soapy residue left behind attracts dirt and causes your carpets to get dirty much faster.
On The Spot Chem-Dry’s process is very different. We use a carbonated cleaning solution called The Natural® that employs millions of microscopic bubbles to explode dirt from deep in your carpet fibers. The use of carbonation allows us to use a fraction of the water that steam cleaners require. After the carbonation releases and lifts the dirt, our high powered equipment agitates and extracts the dirt and moisture from the carpet. No sticky residue, no excessive moisture – just clean, healthy carpet and quick dry times.
What type of chemicals does Chem-Dry use?
What is the best carpet cleaning method?
Why do I need protectant on my carpets?
How do you remove pet urine odor from carpets?
Will my carpets re-soil quickly after the cleaning is finished?
How long will it take for my carpet to dry completely?
How often should I have my carpets cleaned?
Should I vacuum before you arrive?
Why does Chem-Dry not use as much water to clean my carpets as steam cleaning does?
Can other carpet cleaning methods actually hurt my carpets?
Yes. Steam cleaning uses a process of forcing large quantities of soapy water into your carpets and then attempts to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to grow mold and mildew beneath the surface. Excessive moisture also leads to re-soiling, which is when your carpets actually attract dirt.
What is considered a room?
How long does it take for furniture to dry?
Do you offer protectant or stain guard for upholstery?
How does Chem-Dry clean upholstery?
How often do upholstery manufacturers recommend that you clean your furniture?
Why should I have my upholstered furniture professionally cleaned?
Area Rug Cleaning
What is your process for cleaning area rugs?
Do you offer pickup and delivery?
Yes, we do! We’ll come to your home to pick up the area rug(s) you need cleaned, then deliver them back to your home as soon as we’re finished. The best part, we offer this for FREE!
How long does the entire process take?
Is Chem-Dry's cleaning process safe for my rugs?
Why should I have my area and oriental rugs cleaned?
- Carpet Cleaning
- Upholstery Cleaning
- Area Rug Cleaning
- Pet Urine Odor Removal
- Wood Floor Cleaning
- Commercial Cleaning
Serving all of Sonoma County,
Hours of Operation:
Mon-Sat: 8:00 am - 5:00 pm
*Based on results of studies conducted by independent laboratories of the Chem-Dry HCE (Hot Carbonating Extraction) and P.U.R.T. (Pet Urine Removal Treatment). Allergens tested were dog and cat dander and dust mite matter. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Figures are an average across multiple tests.